Three types of corporate culture

Have you ever wondered if corporate culture can be organized onto types? I have. In a tiny nutshell, here are what is generally accepted in the HR world as the three types of corporate culture. Expertise cultures. In an expertise culture, the key motivation of employees is for the employee to become an expert, building […]

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The need for Curious Confrontation

Since design thinking is a way of leading with creativity, it encourages embracing ambiguity, uncertainty and curiosity. One of the greatest challenges any organization or team will face lies in how it effectively manages competing interests, differing views, disagreement and conflict, all of which are natural contributors to innovation. One of the key advantages design […]

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The Fifth Order of Design

The evolution of design that has unfolded over the past century is likely best explained by Richard Buchanan’s Four Orders of Design. Buchanan, a professor of design, management, and information sys­tems, suggests that as an organization matures in its use of design, it tends to move from visual design and graphic communication, to industrial design […]

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How to multiply creativity

This post is based on an analysis of some of the most extensive and advanced use design thinking on the planet. My research partner Edgar Papke and I reached out to a select group of organizations and looked under their hoods – to understand to what level they were using design thinking, how they were […]

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New book: Innovation by Design

Coming this November, a new book by Thomas Lockwood and organization psychologist Edgar Papke: Innovation by Design. Why are some organizations more innovative than others? How can we tap into, empower, and leverage the natural innovation within our organizations that is so vital to our future success? Now more than ever, companies and institutions of […]

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What do design thinkers think?

Have you ever wondered which problem is the most important to solve? Do you focus on the smaller problem at hand, or the bigger problem that lies beneath? The answer is yes, to both. That’s what design thinkers do. They solve the issues before them, while taking a bite out of the bigger issues too, […]

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How a 185 year old insurance company re-framed innovation

Leadership psychologist Edgar Papke and I just dove deep into the intersection of innovation, design thinking and corporate culture, and published our analysis in a new book Innovation by Design. We found that one of the aspects of leveraging design thinking at scale is the idea of open spaces – physically and mentally. This includes […]

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