The evolution of design that has unfolded over the past century is likely best explained by Richard Buchanan’s Four Orders of Design. Buchanan, a professor of design, management, and information systems, suggests that as an organization matures in its use of design, it tends to move from visual design and graphic communication, to industrial design […]
Read MoreHow to multiply creativity
This post is based on an analysis of some of the most extensive and advanced use design thinking on the planet. My research partner Edgar Papke and I reached out to a select group of organizations and looked under their hoods – to understand to what level they were using design thinking, how they were […]
Read MoreNew book: Innovation by Design
Coming this November, a new book by Thomas Lockwood and organization psychologist Edgar Papke: Innovation by Design. Why are some organizations more innovative than others? How can we tap into, empower, and leverage the natural innovation within our organizations that is so vital to our future success? Now more than ever, companies and institutions of […]
Read MoreWhat do design thinkers think?
Have you ever wondered which problem is the most important to solve? Do you focus on the smaller problem at hand, or the bigger problem that lies beneath? The answer is yes, to both. That’s what design thinkers do. They solve the issues before them, while taking a bite out of the bigger issues too, […]
Read MoreRed Dot design awards – in search of design leadership in industrial design
There is much to say about the unique role of design in innovation and improving customer experience, and growing interest in the role of design as a competitive business strategy. And the broad acceptance of design thinking methods in service design and UX design is a center of conversations. But let’s not take our eyes […]
Read MoreHow Design-driven Innovation helped Intuit grow to #1
The current issue of the Harvard Business Review (January-February 2015) features a great case study about the amazing growth and success of Intuit, and how the company focused on design-driven innovation as it’s platform for success. I have a personal interest in Intuit, since I’ve helped them recruit some of their UX Design Directors, and […]
Read MoreHow to cut through complexity to create a cohesive strategy.
By Lavrans Lovlie. When the hospital region of Vestfold and Telemark in Norway set out to create a new strategy for re-habilitation services, they faced a daunting organizational challenge: How to capture and understand user needs, and form a coherent view of opportunities, for a handful of hospital and local councils spread over a large […]
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